Did you have a good experience with us?
Came here after going to 6 other jewelers and found our perfect ring within 5 minutes. Glen and Guy are both very nice, professional, and so easy to work with. We were so impressed with our engagement ring experience that we came back to get my husband's ring. Their wonderful service even continues after purchase as I have come in several times since for cleanings. Very satisfied customers'.
Couldn't be happier! I was fed up with getting the run around by other shops, never getting the information that I wanted. Things were constantly being pressured above my price range, I was not being shown what I wanted and I was never told specific information (I'm a geologist so I know something about diamonds). I was frustrated and was just going to order a ring online. Enter Glenn with Ballard and Ballard and my experience was saved! He was honest, upfront and helpful. He showed us comparisons of different diamond sizes and good versus bad cuts. He gave us a great deal on lab grown diamonds because we had time for him to source out the right diamond. What did he do when he didn't have the exact ring style we wanted? He went out and found the template! When the template didn't work for our diamond sizes? He went fully custom and designed us a one of a kind ring! I can't explain how great of an experience it was to work with Glenn and the Ballard and Ballard team. I'm an overjoyed customer and a lifelong customer after just one visit. Don't waste time with the big chains, go to an expert that gives you direct and professional advice and service! We'll be back for the wedding bands later!
You can’t go wrong with Ballard & Ballard. They made a custom ring for me from scratch in a timely manner and affordable fashion. Their CAD mock up designs are the best I’ve ever seen. It looks like an real 3D photo of an actual ring so there is no confusion of what it will actually look like in the end. Glenn and the whole staff are friendly, trustworthy, and will make sure you get exactly what you want. I give them my highest recommendation.
I had been looking around for a men's wedding band. I wasn't very happy with what I had been seeing at other jewelry places. Finally I found the right one here. Mr. Ballard was very helpful in finding exactly what I was looking for. I'm very happy with the quality of wedding band. They special ordered the right size and it only took a couple of weeks. I will be going back for other jewelry needs.
Very friendly and helpful. Had to have a ring cut off that was purchased from another jeweler. When I called original jeweler said they would not cut it off because of the liability and to go to the fire department or emergency room. I had purchased a necklace previously from Ballard Jewelers and called them up to see if they would cut the ring off. They were happy to cut the ring off and did it free of charge. Great customer service and gained a client for all future purchases.